Qute Party Favors FAQs

General Questions

• What is Qute Party Favors? Qute Party Favors creates budget-friendly custom party favors for kids' birthdays and festive celebrations. We also offer ready-to-edit templates, custom designs, and engaging tutorials.

• How can I contact customer service? Email us at CustomerService@QutePartyFavors.com for assistance.

Orders and Shipping

• Processing Time: Allow 5-7 days for order processing.
• Shipping Method: Orders are shipped via USPS Priority, typically arriving within 1-4 days.
• Tracking: You will receive tracking information via email once your order ships.
• Incorrect Shipping Address: If a package is returned due to an incorrect address, you can opt for a refund (minus a restocking fee) or reshipment at an additional cost.

Returns and Cancellations

• Returns/Exchanges: All sales are final. Contact us if your order is damaged or incorrect.
• Cancellation: You have 24 hours to cancel an order (excluding digital products). Cancellations after 24 hours are generally not accepted.

Digital Downloads

• Accessing Downloads: Digital files are available after payment. You'll receive a download link via email.
• Issues with Downloads: If there are issues with accessing downloads, contact us for assistance.
• Returns on Digital Products: Returns, exchanges, or cancellations of digital products are not accepted.

Products and Customization

• Product Offerings: We offer custom party favors, templates, and tutorials. Check out our new line of glossy inkjet photo paper for DIY projects.

Payments

• Accepted Payment Methods: We accept major credit cards and PayPal.
• Payment Security: Your payment details are securely encrypted.

Stay Updated

• Newsletter: Subscribe to our newsletter for updates on new products and special promotions.

For any more details or specific inquiries, feel free to reach out to us at CustomerService@QutePartyFavors.com. We're here to help make your celebrations extra special!